I have had business dealings with Mobile PC Doctors for several years; during which Technician from Mobile PC Doctor has rescued me and my computer several times. I had an incident where my documents on my hard-drive vanished and Technician retrieved
a huge percentage of them. He went to extra lengths by communicating with associates in America to ensure that he could rescue as much as possible and put treated my case with the urgency it required, I am an IRD Tax Agent with GST and Provisional Tax deadlines and my livelihood relies on me having access to my clients documents.
During the time Technician has been working on my computers (4 in my home office and two at another office) I have found him to be very knowledgeable about computer care and he has consistently put in more than 100% to sort my computer problems out, often providing a service on his weekends or later in the evenings when I was able to meet with him. Technician has done programme installations, computer tidy ups, programme updates, checked over my hardware, assessed my office technology and given me sound advice, rescued my computer when the hard-drive was wiped, removed viruses … and most importantly – stopped me from having a nervous breakdown during the data retrieval process.
For a self employed person having a technician available outside usual working hours is a really valuable quality – and as for Technician’s level of integrity, you will not find another person better! Technician has a reputation with some of the local Computer Outlets such as Noel Lemmings as being an A Grade Computer Technician – so it is not just me who Feels the same.
I also have a PC Maintenance Plan with Technician and can personally recommend his services to anyone seeking his skills.
Thank you for taking the time to read my testimonial.
After my home computer crashed, I located a business card of the mobile technician and contacted the service immediately. To my immense relief he was able to come out promptly and was able to locate the problem and go about fixing my computer. While this was an involved process, he was able to complete the job quickly, professionally and affordably. I appreciated him letting me know each step of the way what he planned to do and the problem was rectified in a timely fashion.
I would recommend the mobile doctor service for its flexibility, integrity and prompt response. I found the fee very reasonable and was also able to schedule additional follow up computer maintenance servicing on a regular basis after paying a competitive package price for the ongoing service visits.
The technician’s willingness to be available on weekends suited my work commitments and his openness to work around my schedule including rescheduling appointments when necessary, has been a welcome and much appreciated bonus.
I would recommend this service to anyone and have certainly provided the number to friends and work colleagues seeking a reliable, conscientious and experienced service computer technician.
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