After having problems with my computer at home, a work colleague recommended I contact Technician (as a result of the great service that she had received from him). Unfortunately my computer needed to be taken away to be fixed and reconfigured.
However, Technician was flexible with arrangements in order to minimize the amount of PC down time.
My husband and I were so impressed with Technician’s service and integrity that when we were ready to upgrade to a new computer, we asked Technician to customize a new desktop PC to suit our personal requirements. We are very happy with what he put together and his price was more competitive than retailers we would normally use and we also received a higher spec system.
Subsequent to this, we now subscribe to the annual PC maintenance programme that Technician offers to ensure that our computer is ‘healthy’ and operating optimally. To minimize disruption this is done remotely and at our convenience. Belonging to the maintenance programme has also meant that when we have any problems, Technician is only a phone call away. Our experience is that he promptly and expertly remedies our issues.
I have always found Technician to be professional and very knowledgeable and I love the fact that he can sort things out remotely making it all the more convenient for my family. It gives me pleasure to be able to do something for Technician, by recommending his services to anyone.
We were having a nightmare with our WiFi. I called Mobile PC Doctor as it came up when I searched for IT solutions in Auckland. Technician was efficient and effective with his communication and was able to come onsite and swiftly fix our problem on the day I called. He also touched up our old desktop computer along with optimizing both of our laptops, on top of solving the main issue of our WiFi not connecting. Thank you for your professional service.
Words cannot express how happy I am to have my computer up and running again and the fact that you were able to save all my data really made my day. I honestly never realised just how much I would miss being able to use it and the thought I may have lost everything was devastating.
So my truly grateful thanks to Technician both for your prompt response and also for your expertise and I would have no hesitation in using your services again or recommending your company to any of my friends who may have a computer problem.
Thanks again and may you continue to help people with your computer skills.
Technician was able to come out at quick notice on a week-end and sort out whatever I had issue with my Toshiba Laptop. He was quick in setting up my Toshiba laptop and also installed free office and free antivirus protection. My daughter is a pilot and I have given her the Toshiba so she can put all her technical data on it. Technician is professional, prompt and patient. He has fixed at least two problems for me by remote assist, which was great. I would have no hesitation in referring Mobile PC Doctor to anyone I know who has a problem with their PC or Laptop.
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